Shipping policy
Shipping Policy
We aim to make your shopping experience seamless and hassle-free. Below are the details of our shipping policy for orders within Australia:
Order Processing: Once you place an order with us, our team will carefully prepare and package your items. Please allow 2-5 business days for your order to leave our warehouse.
Shipping Time: After dispatch, delivery times may vary depending on your location. Our shipping partners work diligently to ensure your package arrives as quickly as possible.
Tracking Information: You will receive a tracking number via email once your order has been shipped. This allows you to monitor the progress of your delivery and know exactly when to expect it.
Support: If you have any questions or concerns about your order, please don’t hesitate to contact our customer support team at support@beautyhause.com
Thank you for choosing us. We’re excited to bring your order to you as soon as possible!
Effective: July 2025
Beauty Hause™ is proud to ship our Australian-made, high-performance skincare directly to Canada. We’re an independent business doing things honestly, no inflated prices, no fake “free shipping.”
🚚 Shipping Rates & Delivery
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Flat Rate Shipping: $25 AUD (converted to CAD at checkout)
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We do not offer free international shipping at this time
Estimated Delivery: 6–27 business days
Orders are dispatched within 1–2 business days from our Melbourne studio via tracked international shipping.
Delays may occur due to customs processing or rural location delivery.
🛃 Customs, Duties & Import Taxes
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Orders may be subject to customs duties, VAT, and/or import taxes imposed by Canadian authorities.
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These are not included in our product or shipping prices and must be paid by the customer if applicable.
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Beauty Hause™ is not responsible for delays, fees, or held parcels due to customs.
We provide all necessary documentation with your parcel to support smooth customs clearance.
🧾 Why No Free Shipping?
We’re transparent about our pricing, international parcels can cost us over $50 to ship.
We believe in honest skincare and won’t inflate product prices to pretend shipping is free.
If you’re here, you value quality. We’re grateful you choose to support a real, small business doing things with integrity.
📦 Packaging
All orders are shipped in sustainable, recyclable or biodegradable materials, in line with our Clean Beauty Promise 🌱
📩 Need Help?
For questions about your Canada order, contact:
📧 hello@beautyhause.com
📍 Melbourne, Australia
ABN 51134675767 | Trademarked
